COVID-19 Resource Center

Welcome to the Expedia Group Media Solutions COVID-19 resource center. The travel industry has been fundamentally impacted by the outbreak of the novel Coronavirus;  we continue to closely monitor the situation with COVID-19 around the world. We are also working to help our advertising partners⁠—and the travel marketing industry at large⁠—navigate the rapidly changing landscape. We will be updating this page with relevant insights and information.

If you are a current advertiser with questions regarding your campaign, please reach out to your Expedia Group Media Solutions account manager. If you are not yet working with us, and would like to speak with one of our digital media consultants to discuss how we can help your advertising efforts, please Contact Us.

Relevant Information for Travel Advertisers

Webinar Series


As we continue to monitor the impact of COVID-19 on our industry, we're committed to sharing the actionable insight, expertise, and thought leadership you need to manage change now and plan for recovery in the future.

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As the travel industry looks toward recovery, we’re exploring ways travel marketers can adjust to the new set of challenges and opportunities that we are all facing. Learn how US consumers are considering traveling again and which data points can help you plan for and measure your recovery efforts.

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recovery assistance


As part of Expedia Group’s wider global recovery program, Expedia Group Media Solutions has opened up $25 million in advertising relief. Our brands have come together to provide special media packages and products designed to promote destinations and help with recovery. 

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How We Can Help

When faced with adversity and disasters that impact tourism, how do you stay top of mind with travelers, and drive demand and recovery when the time is right? This is when we go to work to help travelers, our partners, and the industry as a whole.

We have nearly 10 years of experience helping destinations and brands in times of adversity, so our advertising partners can get back up to capturing attention, demand and visitors. You can read more about our experience helping our partners through times of crisis by checking out some of our previous case studies.

We are here to support our partners through the COVID-19 crisis with insights and guidance on appropriate media strategies to help you connect with travelers who are still dreaming of their next trip and are coming to our trusted Expedia Group brands around the world to explore, research, and begin booking again.

We are also providing a $25 million relief program to help tourism boards and travel advertisers drive demand to destinations through value adds to travel marketing campaigns across our global portfolio of Expedia Group brands. See our Destination Relief Program page to learn more about participating. To help our hotel advertisers generate increased exposure for properties and capture travel shopper demand, we are offering $10 million in TravelAds account credits. Get more information about the TravelAds Hotel Recovery Program, including eligibility and how to sign up.  

Please Contact Us if you would like to speak with one of our digital media consultants and subscribe to our blog for the latest information and updates.

Resources for Travelers

Expedia Group recommends travelers follow guidance from trusted sources such as the World Health Organization.

Those who have booked on Expedia Group sites and are looking to alter or cancel their plans due to COVID-19 can find more information here.

Expedia Group Partner Resources

Expedia Group COVID-19 Resource Center for Hotels 

From the latest research and insights to best practices and tips, the Expedia Group COVID-19 Resource Center is available to help provide insights and guidance to lodging partners on how to navigate the COVID-19 crisis, prepare for the resurgence of travel, and help secure future lodging demand.  

Egencia’s Webinar Hub for Business Travel  

From discussions on how to respond when your business team can’t travel to relaunching business travel following COVID-19, Egencia's webinar hub provides a series of webinars that answer pertinent questions, and provide continued support during both the COVID-19 crisis – and during the ultimate revival of travel.